View Full Version : Wi-Fi issues

Hi. I have a desktop running Windows XP that I just formatted and reinstalled the Windows XP. I know it's no longer supported anywhere, and I broke down and got a new computer lol but I'm hoping someone might have a solution here because this is driving me nuts. The other day, I ran a virus scan and when it asked to restart, it kept looping back to the Dell screen. It wouldn't even start in safe mode. I'm no computer genius, but I know a little and Google a lot, so I tried everything. I ended up formatting and reinstalling. Well it is back to normal except my Wi-Fi is not working. Everything else in the house is working fine.... Xbox, tablets, smart tv etc... I installed the drivers for the wireless adapter and it sees my network but when I connect, it says limited or no connectivity. I did ipconfig and it gives me some random ip address and a blank default gateway. I know it's probably something I am overlooking. Maybe a setting somewhere? I am open to all suggestions http://www.bleepingcomputer.com/forums/public/style_emoticons/default/smile.png

What is the make and model of the computer or if custom built the motherboard make and model?

Also, are there any yellow exclamation marks in Device Manager? If so Right click the device, select Properties, and under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line shown.

Edit: Does your XP install include SP3?

XP SP3 has many wireless improvements. You can download the standalone installer for SP3 here (https://www.microsoft.com/en-us/download/details.aspx?id=24). Download it and copy it to a USB flash drive. Can you connect using Ethernet to get on the internet? The motherboard should have a Ethernet port.

I think it is a GX620 Here (http://www.dell.com/support/home/us/en/19/product-support/product/optiplex-gx620/drivers) is the support page. There are a number of Network Drivers but only one for Wireless. I would install SP3 first then see if the computer can connect using Ethernet.

After installing SP3 then install the following drivers.

Install this (http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=72YK6&fileId=2731095755&osCode=WW1&productCode=optiplex-gx620&languageCode=EN&categoryId=CS) Chipset Driver first

This (http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=918K0&fileId=2731107963&osCode=WW1&productCode=optiplex-gx620&languageCode=EN&categoryId=NI) is your Ethernet Driver.

This (http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R138111&fileId=2731115458&osCode=WW1&productCode=optiplex-gx620&languageCode=EN&categoryId=NI) is your Wireless Driver

Thank you http://www.bleepingcomputer.com/forums/public/style_emoticons/default/smile.png I'm getting closer now. I can get on the internet but cannot navigate if that makes sense. Like I can type in google.com and it will go to Google but I cannot click on a link. It says web page cannot be displayed. It IE opens up to MSN then I cannot navigate away, but if I type an address in the address bar it will go to that address. I hope that made sense lol

I think you need to install the Windows Update Agent. I had the same problem on a clean install of XP.


After installing, reboot and see if you can access Windows Updates.

I think this is a raylink chipset. Go here (http://www.mediatek.com/en/downloads/) and download the first one on the page for the RT2870

If this works I have some options you can use to create a disk image or put a recovery partition on the hard drive that will let you boot to the recovery partition using a pre-boot key press.