View Full Version : BSOD without reason - while idle, no stress


Today my computer crashed when i went afk. It happens very rarely, hovewer it is unsettling.

mini dumps, last one and two older: https://dl.dropboxusercontent.com/u/51625298/bleepingcomputer/bluescreen.rar
old kernel dump: https://dl.dropboxusercontent.com/u/51625298/bleepingcomputer/DUMP2126.rar
speccy: http://speccy.piriform.com/results/ot6Z3A0HsCNeXDOnWiUZvhy
minitoolbox: https://dl.dropboxusercontent.com/u/51625298/bleepingcomputer/Result.txt

031415-8112-01.dmp points to your audio driver as the culprit

0: kd> kb
RetAddr : Args to Child : Call Site
fffff800`02cc4469 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`02cc30e0 : 00000000`00000000 00000000`0000000f 00000000`00000000 fffffa80`08acfc30 : nt!KiBugCheckDispatch+0x69
fffff880`04fa6d91 : 00000000`00000000 fffffa80`087e9540 00000000`00000180 00000000`00000000 : nt!KiPageFault+0x260
00000000`00000000 : fffffa80`087e9540 00000000`00000180 00000000`00000000 fffffa80`087e9420 : cmudaxp+0x2f7d91 (Related to ASUS Xonar DX Audio Device / Audio Driver)

040515-7722-01.dmp (most recent dump) also kind of hints to an audio problem.

PROCESS_NAME: Volume2.exe

Minitoolbox log:


========================= Devices: ================================

Name: High Definition Audio Device
Description: High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HdAudAddService
Device ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&37A4C668&0&0001
Problem: : This device is disabled. (Code 22) Intentional?
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Something is awry in your Device Manager I'm thinking. Uninstall current audio drivers from the Device Manager (http://windows.microsoft.com/en-us/windows/open-device-manager#1TC=windows-7) and visit here for your motherboard's drivers (we'll only be downloading and installing one): http://support.asus.com/Download.aspx?SLanguage=en&m=P5K+Pro&p=1&s=22

Look for the below:

OS: * Required

From the drop down menu (the down arrow), select your operating system, which is Windows 7 64bit
Now look for: http://support.asus.com/images/icon_pls.gif AUDIO (http://www.bleepingcomputer.com/forums/t/572382/bsod-without-reason-while-idle-no-stress/null)
Click it
Then click to Download from http://support.asus.com/images/asus_download_pics02.gif Global
See if this driver helps.

I'm very sorry about my absence. Had a lot of work, life problems, etc.
To the point. I has second sound card - Asus Xonar DX/XD and i use alternative sound drivers - UNi Xonar.
High Definition Audio Device is disabled by myself in Device Manager (it should be also disabled in bios).
Windows Firewall is also stopped intentionally, because i use ESET SmartSecurity.
Also Volume2 is external program to change volume (i use it to change volume with mouse wheel).

Meanwhile my first post I reinstaled twice sound drivers - first time used this guide http://maxedtech.com/uni-xonar-faq-troubleshooting-guide/#q1 Last time just with Revo and and Volume2.

Here's last dump https://www.dropbox.com/s/xqh191zpe98glrs/061015-9297-01.dmp?dl=0
And here error log
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1045

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000005003
BCP2: FFFFF70001080000
BCP3: 0000000000000331
BCP4: 0000033300000666
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

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I'm going to request that we move this topic to the Windows Crashes, BSOD, and Hangs Help and Support (http://www.bleepingcomputer.com/forums/f/233/windows-crashes-bsod-and-hangs-help-and-support/) subforum. Mod Edit: Done - Hamluis.

Please be patient.

In the meantime, please follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista (http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/)

You can upload the logs in this topic.

OS - Windows 8.1, 8, 7, Vista ? Windows 7 Enterprise SP1 x64
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? It's official 90 day trial
Age of system (hardware) 4-6 years
Age of OS installation - have you re-installed the OS? About year ago

CPU Intel Q6600
Video Card ATI HD5750
MotherBoard - (if NOT a laptop) ASUS P5K PRO
Power Supply - brand & wattage (skip if laptop) Seasonic 500W

BSOD with DRIVER VERIFIER. I forgot my SAFEMODE doesn't work http://www.bleepingcomputer.com/forums/public/style_emoticons/default/sad.png Luck i turned on and created restore point.
Attached Files

http://www.bleepingcomputer.com/forums/public/style_extra/mime_types/html.gif (http://www.bleepingcomputer.com/forums/index.php?app=core&module=attach&section=attach&attach_id=165937) perfmon.html (http://www.bleepingcomputer.com/forums/index.php?app=core&module=attach&section=attach&attach_id=165937) 2.88MB 2 downloads
http://www.bleepingcomputer.com/forums/public/style_extra/mime_types/zip.gif (http://www.bleepingcomputer.com/forums/index.php?app=core&module=attach&section=attach&attach_id=165938) SysnativeFileCollectionApp.zip (http://www.bleepingcomputer.com/forums/index.php?app=core&module=attach&section=attach&attach_id=165938) 427.73KB 2 downloads
http://www.bleepingcomputer.com/forums/public/style_extra/mime_types/zip.gif (http://www.bleepingcomputer.com/forums/index.php?app=core&module=attach&section=attach&attach_id=165944) minidump.zip (http://www.bleepingcomputer.com/forums/index.php?app=core&module=attach&section=attach&attach_id=165944) 41.61KB 1 downloads