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View Full Version : McAfee get disabled on it own - Spyware



AndreaSEi
08-08-2015,
Hi
i am using win 7 in desktop
McAfee get disabled on it own, tried various methods to get rid of spyware but in vain
some process is running diabling mcafee
please help to get rid of the same
files are attached

i have tried the following but in vain
updated mcafee - but no use
removed and reinstalled the McAfee, get disabled again
once formatted the disk and reinstalled the os, ok for few days, again mcafee got disabled - seems to be infection got activated again

mcafee scan / malwarbyets scan / zonal alaram anti virus scan not found anything
but i am sure my system is infected
it infects other connected laptop also
it spread through my home network
i wish to remove virus / spyware from all systems and home network

Andrewbax
08-09-2015,
Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download to your Desktop the Junkware Removal Tool Download from this link.
http://www.bleepingcomputer.com/download/junkware-removal-tool/

Shutdown your antivirus to avoid any conflicts.
Right click the icon - disable for say 20 mins.
Right-mouse click JRT.exe and select Run as administrator (If using XP just double click on the icon to run it.)
The tool will open and start scanning your system.
Please be patient as this can take a while to complete.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

AndresJam
08-10-2015,
Save the files as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

AndrewCold
08-10-2015,
Download Security Check by screen317 from here (http://screen317.spywareinfoforum.org/SecurityCheck.exe)

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

Andrewea
08-13-2015,
Posted 13 June 2015 - 02:43 AM
Hi
thanks for reply
i have done the tasks as listed by you
i have enclosed all the logs as generated
please go through and confirm is the infection / spyware was removed
is it safe now to make internet transactions
thanks

regards
kannan
txt files were attached here