PDA

View Full Version : Windows Crashes, BSOD, and Hangs Help and Support



Antonrilt
08-28-2015,
There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!
If your post hasn't been answered in 48 hours, please PM one of the BSOD analysts with a link to your post.
FYI - At times we do end up 4 days behind, so please be patient with us.

Antoinehipt
08-29-2015,
Also, if you bump your topic, it will move you up in the "Last Post Info" queue - so it seems as if you're being helped. We generally work from the oldest post to the most recent.

AnthonyWes
08-30-2015,
Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista (http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/) Please provide it when you start a topic - even if you're not experiencing BSOD's

AntonIdeorce
09-01-2015,
Finally, we usually get busiest after "Patch Tuesday" (the 2nd Tuesday of the month). I suspect that this is mostly due to outdated drivers that aren't compatible with the new patches.
This is a "clue" - please ensure that you have ALL available Windows Updates. It may take several visits (and several reboots) to get them all.
Also, be sure you have all driver updates from the manufacturer's website.
FYI - IME this fixes most BSOD's

I don't post the names of the analysts here as they change (and their availability changes also). Either post here, or skim the forums and look for an analyst that's active. Most of us have subscribed to this topic, so a post here will get an email sent out to the subscribers (I am one of them).