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JDeel
09-30-2014,
Hi all, I'm currently experiencing a black / blank screen after the dell logo (my notebook is Dell).

I have tired booting into safe mode by F8 but to no avail since im on windows 8.1.

i have tired to reset the residue power as well.

i have tried to crtl alt del but it wont respond.

I can't take out the battery since it is internal as well.

however the black screen allows me to see my cursor.

Any solutions out there?

bitcash
10-07-2014,
Welcome to BC!

This may help ... http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81 .

bitcash
10-14-2014,
hi , i have sufferedd black screen problem.because i am usb antivirus in my laptop.just i installed usb antivirus the laptop will going to black screen . help me