View Full Version : Driver issues after replacing HDD

Hello. My Dell Inspiron N7110 laptop, service tag D7V02S1, had a hard drive failure not too long ago. I replaced it with a hybrid drive. I did not have the DVD that should be included to reinstall Windows, as I bought it refurbished. I believe Dell doesn't send them anyway, you have to create your own. I didn't realize this until it was too late, of course. Regardless, I installed Windows 7 Home Premium from another disc and used my serial number, and all was fine. However, upon visiting the Dell support site for drivers, their utility suggested many drivers for the same things, instead of just the ones I need. I was able to figure out and install most of the correct ones, but I could not figure out the correct Bluetooth driver. In attempting to fix the problem, I managed to cause my Wi-Fi to stop working. I am able to connect to the internet using a cable, but not wireless.

Please help me fix this problem. It has been suggested to me that I need to reinstall Windows again and start all over, and if I must, that's fine. But since I still don't know which drivers are the right ones, I fear I'll run into the same issue again. Let me know whatever additional info is needed, and how to find it, and I'll post back here ASAP.

Thank you in advance for all your help.

Go to Piriform's website (http://www.piriform.com/speccy), and download the free version on the left. Click Download from Piriform.com (http://www.piriform.com/speccy/download/standard) (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page (http://www.piriform.com/speccy/builds) link and download the portable version (http://www.piriform.com/speccy/download/portable). You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

Should I run the Speccy or Speccy64 installer? I have 64 bit windows.

Edit: I am in front of my computer as we speak. Sorry for not replying right away, I didn't realize someone had responded so soon. I'll keep refreshing the page, since I know you're active. Thank you for your prompt response! I really appreciate it.

I don't see your Wifi Adapter in Speccy. Is there a yellow exclamation mark next to a Network Adapter in Device Manager? If so then right click the device, select Properties, and under the Details tab select Hardware IDs in the dropdown box. Copy and paste the first line into your next post.

Do this for every device with a yellow exclamation mark.

That is an Atheros chipset. The Dell Wireless 1702 uses that chipset according to Wikidevi. (https://wikidevi.com/wiki/Dell_Wireless_1702_%28DW1702%29)

This should be the driver.