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View Full Version : How To Remove Spylocked And Spywarelocked (removal Instructions)



afuhcbbffe
05-19-2015,
What these programs do: SpyLocked, which recently changed its name to SpywareLocked, is the latest in a series of fake anti-spyware, or rogue anti-spyware (http://spywarewarrior.com/rogue_anti-spyware.htm), programs. These programs are being distributed through sites hosting Zlob Trojans, which are malware that disguises themselves as a video or audio codec that you need to download and install in order to use a particular video or audio file. In reality, though, when you install these Trojans, they will instead show fake security alerts and install the SpyLocked or SpywareLocked program on to your computer. When SpyLocked and SpywareLocked are downloaded to your computer by a Zlob trojan, they will automatically start and act as if they are scanning your computer. They will then provide a list of grossly exaggerated and fake results including the actual Zlob Trojan that installed it in the first place. SpywareLocked and SpyLocked will then prompt you to purchase the full commercial version of the software before you can remove these items. This is a complete scam, and the results are a tactic used to scare you into purchasing their software. Needless to say, do not purchase them. A screenshot of SpyLocked and SpywareLocked can be found below.

Agent86
05-20-2015,
Download SmitfraudFix.exe from here and save it to your desktop:

SmitFraudFix.exe (http://www.bleepingcomputer.com/files/smitfraudfix.php)Confirm that the file SmitfraudFix.exe now resides on your desktop, but do not double-click on the icon as of yet. We will use it in later steps. The icon will look like the one below:

http://img.bleepingcomputer.com/swr-guides/smitfraudfix/sff-icon.gif

Agouti
05-22-2015,
Next, please reboot your computer into Safe Mode (http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/) by doing the following:

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.
When you are at the logon prompt, log in as the same user that you had performed the previous steps as.


When your computer has started in safe mode, and you see the desktop, close all open Windows.
Now, double-click on the SmitFraudfix icon that should be residing on your desktop.The icon will look like the one below:

agijzgrxx
05-22-2015,
Once the computer has rebooted, you will be presented with a Notepad screen containing a log of all the files removed from your computer. Examine this log, and when you are done, close the Notepad screen.

Your computer should now be free of the SpyLocked and SpywareLocked infections. If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Posting A Hijackthis Log (http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/)


Manual Removal Instructions for SpyLocked and SpywareLocked:

These steps may appear to be long and daunting. They are, though, quite easy to do and consist of so many steps only because I have written them in an extremely detailed manner.

Print out these instructions as we will need to close every window that is open later in the fix.
Download FixSL.reg (http://download.bleepingcomputer.com/reg/FixSL.reg) to your desktop by right clicking on the following link and then selecting Save Link As or Save File as, depending on your browser.

FixSL.reg Download Link
(http://download.bleepingcomputer.com/reg/FixSL.reg)
Confirm that the file FixSL.reg now resides on your desktop as we will need it later.
Download SmitfraudFix.exe from here and save it to your desktop:

SmitFraudFix.exe (http://www.bleepingcomputer.com/files/smitfraudfix.php)Confirm that the file SmitfraudFix.exe now resides on your desktop, but do not double-click on the icon as of yet. We will use it in later steps. The icon will look like the one below:

http://img.bleepingcomputer.com/swr-guides/smitfraudfix/sff-icon.gif


Go to your desktop and double click on the FixSL.reg file that you downloaded earlier. When it asks if you would like to merge the information, press the Yes button and then the OKbutton.
Click on the Start button and then select the Run option.
In the Open: field type c:\windows\system32 and then press the OK button.
When the folder appears, if it says These files are hidden, click on the Show the contents of this folder option.
We now need to make it so you can see hidden files.

Click on the Tools menu and select Folder Options.
Click on the View tab.
Under the Hidden files and folders category select Show hidden files and folders.
Uncheck Hide protected operating system files.
Press Apply and then OK.
If you still can not see the file, then undo these changes and skip to step 11.


Scroll through the list of files in this folder and look for fyxkaah.dll. Right-click on fyxkaah.dll and select rename. Rename the file to fyxkaah.dll.bad.

Look for the file onwtj.dll and rename the file to onwtj.dll.bad.

Look for the file tahxqcj.dll and rename the file to tahxqcj.dll.bad.

Look for the file qvjpt.dll and rename the file to qvjpt.dll.bad.

Look for the file oyopu.dll and rename the file to oyopu.dll.bad.

Look for the file yronl.dll and rename the file to yronl.dll.bad.

Look for the file qzviz.dll and rename the file to qzviz.dll.bad.

Look for the file pkgvyg.dll and rename the file to pkgvyg.dll.bad.

Look for the file ygjun.dll and rename the file to ygjun.dll.bad.

Look for the file czxtyx.dll and rename the file to czxtyx.dll.bad.

Look for the file yuspej.dll and rename the file to yuspej.dll.bad.

Look for the file ilmpjy.dll and rename the file to ilmpjy.dll.bad.

Look for the file rcohty.dll and rename the file to rcohty.dll.bad.

Look for the file dxovx.dll and rename the file to dxovx.dll.bad.

Look for the file lcsrsrv.dll and rename the file to lcsrsrv.dll.bad.

Look for the file egzcqg.dll and rename the file to egzcqg.dll.bad.

Look for the file xuoce.dll and rename the file to xuoce.dll.bad.

Look for the file kgkdbsk.dll and rename the file to kgkdbsk.dll.bad.

Look for the file antzozc.dll and rename the file to antzozc.dll.bad.

Look for the file uimcu.dll and rename the file to antzozc.dll.bad.

Look for the file dtjby.dll and rename the file to dtjby.dll.bad

Look for the file indwvm.dll and rename the file to indwvm.dll.bad

Look for the file viuaoq.dll and rename the file to viuaoq.dll.bad

Look for the file eeuydc.dll and rename the file to eeuydc.dll.bad

Look for the file pkjcoxq.dll and rename the file to pkjcoxq.dll.bad

Look for the file afkvvy.dlll and rename the file to afkvvy.dll.bad

Look for the file dooep.dll and rename the file to dooep.dll.bad

Look for the file pjgerka.dll and rename the file to pjgerka.dll.bad

Look for the file pjgerka.dll and rename the file to pjgerka.dll.bad

Look for the file rxqcpn.dlll and rename the file to rxqcpn.dll.bad

Note: Please rename any of the above files that you may find. If you do not find any of these files, then you should post a note about it in the Am I Infected? (http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/) forum.

agmmhapkox
05-23-2015,
Next, please reboot your computer into Safe Mode (http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/) by doing the following:

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.
When you are at the logon prompt, log in as the same user which you had done the previous steps.

AgoneeEagenry
05-23-2015,
Delete the following files and folders (Do not be concerned if this folder does not exist):

C:\Windows\System32\fyxkaah.dll.bad
C:\Windows\System32\onwtj.dll.bad C:\Windows\System32\qvjpt.dll.bad
C:\Windows\System32\oyopu.dll.bad
C:\Windows\System32\yronl.dll.bad C:\Windows\System32\ilmpjy.dll.bad C:\Windows\System32\pkgvyg.dll.bad C:\Windows\System32\qzviz.dll.bad C:\Windows\System32\ygjun.dll.bad C:\Windows\System32\czxtyx.dll.bad C:\Windows\System32\yuspej.dll.bad C:\Windows\System32\rcohty.dll.bad C:\Windows\System32\dxovx.dll.bad C:\Windows\System32\lcsrsrv.dll.bad C:\Windows\System32\egzcqg.dll.bad C:\Windows\System32\xuoce.dll.bad
C:\Windows\System32\kgkdbsk.dll.bad
C:\Windows\System32\antzozc.dll.bad
C:\Windows\System32\uimcu.dll.bad
C:\Windows\System32\dtjby.dll.bad C:\Windows\System32\indwvm.dll.bad
C:\Windows\System32\viuaoq.dll.bad
C:\Windows\System32\eeuydc.dll.bad
C:\Windows\System32\pkjcoxq.dll.bad
C:\Windows\System32\afkvvy.dll.bad
C:\Windows\System32\dooep.dll.bad
C:\Windows\System32\pjgerka.dll.bad C:\Program Files\SpyLocked\
C:\Program Files\SpywareLocked\ C:\Program Files\SpywareLocked 3.4\ C:\Program Files\SpywareLocked 3.5\ C:\Program Files\SpyLocked 3.6\
C:\Program Files\SpyLocked 3.7\
C:\Program Files\SpyLocked 3.8\
C:\Program Files\SpyLocked 3.9\
C:\Program Files\SpyLocked 4.0\
C:\Program Files\SpyLocked 4.1\
C:\Program Files\SpyLocked 4.2\
C:\Program Files\SpyLocked 4.3\